Privacy Policy

1. Introduction

Titan Cloud Services ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

Privacy enquiries: [email protected]

2. Information We Collect

We collect information you provide directly, including:

• Company name, contact name, email address, and phone number
• Billing address and payment information
• Account credentials (stored in hashed form)
• Support communications and service usage data

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process orders and generate invoices
• Communicate with you regarding your account
• Comply with legal obligations
• Prevent fraud and ensure platform security

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers that help us operate the website and respond to enquiries
• Email and scheduling providers used for business communications
• Professional advisers where required for legal, compliance, or business purposes

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. To report a security concern, contact [email protected].

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact [email protected].

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by updating this page.